The Top 9 WooCommerce Apps for Improving Customer Service

The Top 9 WooCommerce Apps for Improving Customer Service

The Top 9 WooCommerce Apps for Improving Customer Service
The Top 9 WooCommerce Apps for Improving Customer Service
  1. Upselling, error-free search
    Customers typically search for a specific item when they visit an e-commerce site. Therefore, you don’t want people to leave your website and use a search engine to find what they’re looking for. Have a search field in your store, first and foremost. Second, make that search so ridiculously simple that people are truly surprised.

I’ve already blogged about InstantSearch+, and I’ll probably do it again. This app is well-liked, and for good reason. Did you know that a search bar can even be used to upsell and cross-sell? To help customers focus their queries, InstantSearch+ combines the standard search tool with automatic typo correction (excellent for mistake-prone mobile devices!), suggested product features, and automatically generated filters.

  1. A rewards system for regular customers
    With a loyalty programme, you can reward consumers, improve referrals and reviews, promote your social media channels, find your finest brand ambassadors, and take use of other fantastic services like targeted automated mailings, contests, social sharing, and more.

Businesses who use Antavo to launch their loyalty programme can tailor the programme to fit their branding and select the modules that best serve their company objectives. Once configured, the loyalty programme simply continues to operate automatically, sending advertisers weekly email reports so they may evaluate their performance.

  1. Quick product suggestions
    There’s another fantastic option to present other things to your customers once they’ve discovered the item they’ve been looking for—right on the product page. Many of the major e-commerce companies employ this tactic, and WooCommerce provides an answer of their own.

The WooCommerce Recommendation Engine enables you to execute product recommendations in the same tried-and-true manner as Netflix and Amazon. With this extension, you can couple together products based on what customers commonly buy together and recommend other products to consumers based on their viewing and purchasing history. Offering recommendations based on pertinent criteria is an excellent way to assist clients in finding products that suit their needs.

  1. A current means to communicate with customers
    Thank heavens for the quick technology of today. We have the ability to observe who is in our stores, what they are doing, and, more crucially, when they require assistance. Customers may take matters into their own hands by contacting your staff right away through a chat solution when they’re considering your items, which is such a terrific approach for them to take action.

Use LiveChat! It’s a safe programme that runs on both desktop and mobile devices and tracks your performance in an excellent manner. Their support staff is also available to assist YOU! Visit LiveChat’s help page to view their integration guide for WooCommerce.

  1. A streamlined mobile encounter
    According to a forecast from Digiday, mobile commerce will make up 45% of all e-commerce by 2020. Since so many individuals already own smartphones, an increasing number of them are beginning to make mobile purchases. There is therefore no excuse for your store to not be completely mobile-friendly.

A fantastic method to go there is by reactor. Provide customers with a new way to browse, subscribe, and purchase by creating an app. Reactor takes pride in providing a straightforward, adaptable solution. Additionally, it is low-risk because you won’t have to spend anything until your app is available.

  1. Simple check out
    We live in a fast-paced society, and for many consumers, saving time is the main motivation for shopping online. So why do retailers continue to subject their customers to an excruciatingly slow checkout process?

With the help of the programme WooCommerce One Page Checkout, which was created by the platform’s creators, you may organise different payment structures on a single page. While it still takes a few irksome clicks to transition a consumer from becoming a “lead,” you can still receive the information you need. However, be careful not to ask for too much. Don’t allow data collection get in the way of a good sale, as Vend’s Francesca Nicasio put it.

  1. Improved data verification
    There is no getting around the fact that data entry is a need for online shopping. We also understand that asking for too much will deter users from completing forms. Therefore, our recommendation is to take every possible step to make the data entering process as simple as possible.

For two reasons, PCA Predict is incredibly awesome. Customers can save time by using their autocomplete technology, which automatically proposes and completes customer data including address and contact information. By avoiding a number of absurd errors, it guarantees that you receive high-quality data in the interim.

  1. Reliable payments
    Who makes mobile payments? a huge number of people. 62% of smartphone users made mobile purchases in the previous six months, according to Outerbox. Because of this, it’s important to ensure that mobile payments are extremely simple in addition to having a store that is mobile-optimized.

Developers may offer customers a user-friendly and efficient payment interface across all devices with the help of Stripe. Your preferred payment methods can be incorporated into their payment experience, which is embeddable on desktop, tablet, and mobile devices.

  1. A superb shipment management system
    Without shipping, e-commerce is impossible. However, it also implies that a single negative e-commerce experience with shipment could result in a lost client (even worse, lost potential customers – you know, a bad customer experiences reaches twice as many ears and eyes as a good one). Working with reputable shipping firms is essential, but there is a lot to organise between price comparisons, scheduling, and shipment itself.

The GetApp user community gives the shipping management tool ShipStation a very high rating. It integrates with all the main carriers and e-commerce platforms. Through the site, you can view orders, print shipping labels, check addresses, track shipments, view analytics, and send confirmation emails.

Now, advance and succeed with your WooCommerce application!


Having a WooCommerce app with a top-notch customer support team together will be a winning combo that will increase your outcomes.

Both online and offline buyers anticipate a positive experience. And you best believe customers will love it when shops put everything they want to see in front of them, saving them time on search and comparison!

Make your store’s customers’ purchasing experience wonderful by offering quick checkout, a flexible reward programme, excellent shipping, and other fantastic features.


One response to “The Top 9 WooCommerce Apps for Improving Customer Service”

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