Everyone is talking about the current COVID-19 global health emergency. It makes sense since it poses a serious risk to both global security and public health. The domino effect quickly affected the global economy and companies of all sizes. Many industries run the risk of permanently going out of business in addition to losing their revenue and employing large numbers of people.

Many organisations are currently dealing with the effects of the unchecked growth of COVID-19, from offline retail to aviation, which estimates losses to reach $252 billion this year alone (!). One of them is the automation of bulk refunds. It makes sense that businesses are exerting every effort to keep their liquidity. To calm clients and maintain revenue, businesses may offer gift cards, discounts, loyalty programmes, and other incentives redeemable after the crisis. The support personnel are predicted to drown in a sea of unresolved claims and unhappy clients if the entire process isn’t automated. And there is no happy ending in that circumstance.

The manual for managing mass refunds automatically

To maintain your company’s liquidity and satisfy client expectations, we want to walk you through automating mass refunds to gift cards using Evolve in this post. Evolve and your systems will both contribute to the automation process, which will initially necessitate some development work. You may create, store, validate, redeem, and track gift certificates using our versatile API and pre-built building components.

Manually or via an API, create a campaign for gift cards.
Set up the gift certificates’ automatic publication (assignment) to clients.
To add the correct gift voucher balance based on the customer order amount, use the API.
From the Dashboard, you can manage your gift cards and keep track of the success of your campaign.
To assign codes to customer profiles instead of using API publication, utilise the Voucherify Distribution Mechanism.
You won’t have to be concerned about falling behind because Evolve can handle up to several thousand API calls per hour because to excellent speed scalability. We also give you a lot of alternatives for scalability because we don’t impose limits on the amount of clients and gift cards you wish to handle. The platform’s capacity will change in accordance with

Notifying clients

It’s time to mail gift cards to customers after producing them, assigning them to customers, and giving them the appropriate value. This result was already attained in the preceding stage; following the distribution of coupons to customers, you are aware of which codes correspond to which client profiles. Sharing codes with your clients via your infrastructure, the Evolve Distribution Engine, or third-party integrations with Braze, MailChimp, Active Campaign, Twilio, and other services is the final step.

The best use of API

The only thing left to do is integrate your checkout form with the Evolve API so that codes can be verified and redeemed. You may track redemption rates, instantly activate and deactivate vouchers, view full activity logs to observe any changes made to a specific gift card code, keep an eye on your spending, and do a lot more by integrating your checkout form with Evolve systems.

adding gift cards to your existing stack

In these trying times, we at Evolve truly hope that you, your family, and friends are secure. We never wanted to market during this crisis because we believed that because we couldn’t do anything to improve things, we should stay home and wait it out. But lately, a major airline business contacted us for assistance in managing massive reimbursements, and we thought, “Hey! And so, this article was created. “Perhaps that’s how we can help?”

We anticipate that this brief procedure provides at least a sneak preview of the opportunities that Evolve presents. We are aware that integrating new solutions into your existing stack during this crucial period is challenging. However, we also know from experience that it can take less than a day to connect our API to your platform because of a developer-friendly API and a variety of SDKs. And with built-in systems for validation, redemption, and tracking, your company will be able to respond quickly to any problems and significant increases in refund requests, relieving your customer service employees of a significant amount of work.