Every effective marketing strategy starts with a clearly defined aim in mind. Think of social (and its toolbox) as a technique to increase customer satisfaction rather than as a strategy to generate advertising. What does this actually mean? We looked for solutions among social media specialists. They use diverse strategies because of varied company models, but they all adhere to the same principle.
Your audience will reward you by being more engaged if you provide them with genuine value. Let’s examine several use cases directly taken from social media profiles to see how this method performs.
Social media at the top of the funnel to draw in new clients
You have a big opportunity to expand your consumer base and increase brand recognition via social media. Consider joining social groups in your industry to engage in meaningful conversation with people. First, share your wisdom and knowledge. Even with a tempting offer, launching a flashing ad might quickly result in account suspension or spammer designation. Although it takes effort to establish trust, Syed Irfan Ajmal, Ridester’s growth marketing manager, claims that it is worthwhile. He claims:
“People who are interested in creating and exchanging information about particular themes frequent Facebook groups; giving them this information is a very effective strategy to increase traffic to a site. Create a reputation as a thought leader in your niche by joining a few groups linked to it. After you’ve finished, add a few links to the group.
In essence:
Tip 1: Before providing links to your information, have thoughtful discussions with group members.
Tip 2: Respond to members who comment on your post by getting involved. When a post receives a lot of engagement, Facebook’s EdgeRank algorithm deems it to be highly relevant and will display it to more group members.
The good news is that marketing automation allows you to grow your plan more effectively even on social media. Building trust in communities won’t be replaced by it, but it will aid in disseminating the best parts of your material.
There are numerous quotes in the blog posts you produce that you can use in your social media posts. It can be automated and customised for Twitter, allowing you to consistently publish new content on social media. — Mor Mester, Automizy’s head of marketing.
Credibility and brand recognition in your industry are very important. They advance you to the point where you can use the traffic to increase sales and word-of-mouth marketing.
How can you use social media to your advantage even if you don’t have many followers?
Online “liking” and “sharing” are done for various reasons. Why don’t they perform it more frequently? At this time, social integration for all forms of online material is essentially a requirement, but encouraging consumers to share your items brings some special difficulties. Customers might not want to have this on their timelines for a variety of reasons. In this section, I’ll concentrate on some of the consumer psychology that goes into “liking” and “sharing,” and then I’ll provide some recommendations for how marketers and merchants may use social integration more effectively.
Using social media to your advantage
This sparks some intriguing concepts for creating product pages for websites. Customers should be encouraged to “like” or “dislike” each product with only one click, which is the first step in this process. The “likes” do not have to be made public, but if at all possible, they should be connected to the customer’s computer or account. Be aware that this is a tool to promote engagement that can result in a purchase rather than a grading system for providing feedback after a purchase.
If you want to be creative with this, you may ask your customers to elaborate after a “like.” Instead of leaving a comment, ask them why they appreciate (or dislike) the product. To increase participation, have many similar questions available and choose one at random. Where would you use this the most, for instance, if a customer “loved” the Kindle from the example above? or “What would you do with this first?” (Take note that this could be said of virtually any product.)
Returning to the concept of actual social integration, the “foot-in-the-door” phenomenon is one of the more well-known marketing ideas (with a solid foundation in consumer psychology). It states that once a customer has done something small for you, they are then much more likely to do something bigger. Why not ask someone whether they want to share something they’ve already painlessly and inwardly “loved” on Facebook or Twitter? And unlike the Amazon example up top, this would only indicate that the consumer liked it and not offer a lot of information about the product in the post or tweet. You could even prompt an auto-fill depending on their response if you made the decision to ask a thought-provoking follow-up question.
Constructing it
Many businesses run their marketing through various media at the same time due to the general demand for a smooth, cross-channel experience. The issue with social media is that you can’t just take your offers and put them where they already work. To create a new plan based on social media’s guidelines, you must first familiarise yourself with it.